| Address | Av. Las Américas 123, Lima |
| [email protected] | |
| License | Curacao Gaming License |
| Year of foundation | 2018 |
| Types of games | Casino, Sports Betting, Live Games |
| Permit holder | DoradoBet S.A.C. |
DoradoBet is a comprehensive betting and gaming platform that combines advanced technology with a diverse and secure offering. The platform stands out for its intuitive design and international licenses, which help ensure safe operations and provide users with a reliable and seamless experience.
Since its establishment in 2018, DoradoBet has significantly developed across several markets, including regions in South America. Supported by a Curacao license, it has earned the trust of many users through an innovative platform and continuous updates to its game selection. Its growth reflects a consistent commitment to quality and security, resulting in a smooth user experience and steady expansion over time.
Choosing DoradoBet means accessing a broad range of options designed to suit various preferences. The platform features a user-friendly, modern interface and offers diverse options such as live betting, exclusive promotions, and strong security measures. Along with responsive customer support, these elements make DoradoBet a reliable choice for those seeking quality and confidence in their betting experience.
Reliable customer support is essential, and DoradoBet provides assistance around the clock. The live chat, located at the bottom right corner, usually connects to a human agent within 15 seconds. Emails are responded to within one hour during the day and up to four hours during overnight hours. There is also a call center with a local number operating seven days a week. For more complex issues, video calls are available where an agent can share their screen and guide users step by step. Official social media channels share maintenance updates to keep users informed. Additionally, the help center offers articles with screenshots and video tutorials, creating a comprehensive self-assistance library. Finally, quick surveys after chat sessions allow for feedback to help improve the service.
DoradoBet offers multiple contact channels to suit different preferences. The live chat operates 24/7 and is the fastest way to resolve issues related to deposits or bonuses. Email is intended for requests that require documents, such as updating personal information or identity verification. Phone support is available from 9 a.m. to 9 p.m., with rotating teams ensuring coverage even during holidays. The official WhatsApp service is useful for users who prefer voice messages or sending screenshots instantly. Social media channels act as a broad communication tool for global events or flash promotions. The platform includes an internal form that organizes support tickets by priority and sends alerts to the appropriate team. For every inquiry, a reference number is generated and AI is used to suggest solutions before connecting to a human agent.
Although primarily an online service, DoradoBet maintains physical locations to support its users. Several cities host experience centers where users can receive app demonstrations and personalized help with cash deposits. Mobile units visit fairs and festivals in various regions offering top-ups and promotional prizes. Each location clearly displays responsible gaming signage and has self-service terminals to print tickets with QR codes. Operating hours adapt to local activities, opening early in markets and closing late in nightlife areas. Staff receive ongoing training in customer service and emergency management to maintain consistent standards. Visiting a physical location is beneficial for users who prefer face-to-face assistance or need to complete verification without submitting documents online. These centers also serve as points to exchange exclusive merchandise for VIP club members.
The platform offers various incentives aimed at enhancing every gaming session. These structured bonuses make it easier to get started across different formats without risking your own funds. The promotions are regularly updated to reflect user preferences and provide a refreshed experience each time you visit.
New users have access to a welcome bonus tailored to meet different player needs. This bonus is intended to give an additional boost when starting out, allowing exploration of multiple gaming options without risking initial capital. The terms are straightforward and designed to improve satisfaction from the very first deposit.
Frequent players can benefit from exclusive and regularly updated promotions. These offers include reload bonuses, free spins, and special rewards linked to major sporting events. A variety of promotions means there is always something new to enjoy.
Each bonus comes with specific terms and conditions that must be followed carefully. Reviewing these requirements helps ensure proper and transparent use of promotions. Key points include wagering conditions, time limits, and eligibility rules to maintain a fair and controlled environment for everyone.
| Owner | DoradoBet S.A.C. |
| Platform | Proprietary and Optimized Platform |
| Licenses | Curacao Gaming License |
| Year of Foundation | 2018 |
| Types of Games | Casino, Sports Betting, Live Games |
| Providers | NetEnt, Microgaming, Evolution Gaming, Pragmatic Play |
| Number of Games | Over 1000 Games |
| Languages | Spanish, English, Portuguese, Italian |
| App | Available for Android and iOS |
DoradoBet’s growth is driven by a strategy that combines local market knowledge with ongoing adaptation to global trends. Players appreciate being able to operate entirely in their local currency equivalent, which avoids confusing and unnecessary conversions. The customer service is responsive, available in neutral Spanish, with agents familiar with the industry’s specific nuances. Welcome promotions are clear and fair, without unrealistic requirements, contributing to a positive reputation on social networks and specialized forums. Fast loading speeds, even on 3G connections, ensure a smooth experience across different regions. Additionally, DoradoBet works with top-tier software providers, which translates to stability and security for transactions. The focus on personalizing the experience has encouraged many users to switch from traditional operators seeking more modern features. Finally, support channels including WhatsApp have become an important differentiator.
DoradoBet initially focused its operations on major cities, quickly expanding to other urban areas by setting up express registration points in busy shopping centers. Its hybrid model, combining physical locations with a strong online presence, has allowed access to less banked markets. In countries such as Bolivia and Ecuador, the platform operates through partnerships with local providers to comply with regional regulations while maintaining its identity. Countries like Chile and Colombia show growing numbers of new registrations, supported by the integration of regional payment methods. DoradoBet sponsors second division football teams to increase visibility through televised matches and fan engagement. Gaming and e-sports fairs have served as venues for showcasing innovations like augmented reality betting features in stadium environments. Meanwhile, in countries including Panama, efforts are underway to secure licenses to introduce an e-sports vertical. The overall goal is to strengthen presence throughout the Southern Cone ahead of upcoming international tournaments.
The platform prioritizes the well-being of its users by providing self-control tools and educational resources that encourage safe gaming practices. These features help players set limits and manage their playtime, supporting a balanced and healthy gaming experience.
Understanding the importance of responsible gaming, DoradoBet offers various tools to help players regulate their gambling habits. These include deposit limits, self-exclusion options, and activity reports, all designed to maintain a healthy and controlled experience.
DoradoBet encourages responsible betting by providing practical advice and informative resources. Players are advised to set clear boundaries and watch for any signs of problematic behavior to ensure a safe and enjoyable experience.
For those seeking additional help, DoradoBet live betting offers access to counseling and support resources. From helplines to information on support organizations, the platform is committed to providing a secure environment for all players.
The sports betting section offers a diverse selection of events and markets. From traditional sports to emerging options, the platform provides multiple opportunities that cater to different preferences, delivering an engaging and varied experience.
The sports betting area features an extensive catalog of events and markets. From football and tennis to less common sports, players can choose from a wide range of options and customize their bets based on their individual preferences.
Live betting adds an interactive and dynamic element to the experience. With DoradoBet live betting, users can place bets in real time, adjusting their strategies as the event unfolds. This feature offers an additional layer of engagement and makes each bet unique.
Beyond sports betting, the platform includes a varied online casino selection. Featuring live tables, progressive jackpots, and a broad range of gambling games, it combines excitement with the chance to win sizable prizes, making each session engaging and entertaining.
